Customer Research

Car Talk: The Marketing Gift of (Automotive) Gab

by Michael Lowenstein on March 11, 2016
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Michael LowensteinCar Talk: The Marketing Gift of (Automotive) Gab

Why Customer Experience And Brand Research Has Morphed: Focus on Change from Cognitive and Rational to Emotional and Relationship-Driven

by Michael Lowenstein on March 7, 2016
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Michael LowensteinWhy Customer Experience And Brand Research Has Morphed: Focus on Change from Cognitive and Rational to Emotional and Relationship-Driven

‘Top 50 Marketing Thought Leader’ Reveals Latest Trend

by Colin Shaw on December 3, 2015
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Colin Shaw‘Top 50 Marketing Thought Leader’ Reveals Latest Trend

Yoga Pants Can Realign Customer Experience

by Colin Shaw on October 29, 2015
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Colin ShawYoga Pants Can Realign Customer Experience

Customers Emotions are Predictable

by Colin Shaw on October 22, 2015
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Colin ShawCustomers Emotions are Predictable

Customers Want Better Customer Service…or Else!

by Colin Shaw on October 15, 2015
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Colin ShawCustomers Want Better Customer Service…or Else!