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We Can Help You Improve Your Brand Loyalty, Brand Advocacy and Customer Experience.

 

Many people say they are experts, but few can prove it. Here is the evidence – the numbers don’t lie:

  • Named as “Leading Consultancy” by Financial Times for four years in succession
  • Ranked in the top 5 percent of podcasts for his business podcast The Intuitive Customer
  • Over half a million downloads of the Intuitive Customer Podcast
  • 14,000 followers on Twitter
  • Named as Leading Consultants by Financial Times for four years running
  • Recognized as one of LinkedIn’s top 150 business influencers, and included in “Top Voices” their official influencer program
  • Ranked in the top 5 percent of podcasts for his business podcast The Intuitive Customer
  • Syndicated for his Beyond Philosophy’s blog on other websites, including MyCustomer and Customer Think
B2B Business Influencer Colin Shaw

Colin can help improve your brand awareness, advocacy and customer experience.

Why not contact Colin now
to find out how?

 

Contact us now     Follow Colin on LinkedIn    

Colin can help improve your brand awareness, advocacy and customer experience.

Why not contact Colin now to find out how?

 

Contact us now    
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B2B Influencer

Colin has helped many leading brands to boost their exposure and credibility through innovative B2B influencer marketing programs. This can be through Colin appearing on your webinars, being a guest on our podcast, writing a whitepaper and using Colin’s vast social media reach to spread the message.

 

Influencer led workshops and speaking

Colin is a great communicator and can get over complex concepts in a simple, humorous, and inspirational way. He can undertake workshops with your teams, clients and speak at conferences to help you develop Customer Experience strategies.

 

Join organizations from around the globe that trust Colin and Beyond Philosophy to improve their customer experience, brand awareness, and brand advocacy, and enhance their customer experience.

 
Aflac
Microsoft
FedEx
Cat
e on
IBM
Dell
 
 
Virgin
TNT
Pfizer
RBC
Progressive
Maersk Line
Philips
 

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For example, Maersk Line, the world’s largest shipping company, improved their CE by 40 points over 30 months, leading to a 10% rise in shipping volumes. .

See other case studies here 

Read more of Beyond Philosophy’s remarkable success stories

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Maersk Line

Over a 30 month period Maersk Line improved their Net Promoter Score® from -10 to +30. A 40 point improvement. How have they achieved this? What is their secret?


Read Full Case Study →

ricoh canada casestudy cover

RICOH Canada

How RICOH Canada took their Net Promoter Score® (NPS®) from 25 to 59, a 34 point improvement.


Read Full Case Study →

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Morgan Sindall

Steven Elliot, CEO of Morgan Sindall FitOut, is interviewed by Colin Shaw, founder of Beyond Philosophy, who tirelessly keeps in his journey of finding out how organizations can improve their customer experience.

Read Full Case Study →

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Memorial Hermann

How one hospital system changed its entire culture from the ground up in order to become an award-winning, market-leading example of patient experience and satisfaction excellence.

Read Full Case Study →

du

DU

Over the course of 21 months the du grew their post-subscriber base by 109%, increasing their market share by 10%. How have they achieved this?


Read Full Case Study →

aviva v2

Aviva

Darren Cornish, Director of Customer Experience for Aviva, is interviewed by Colin Shaw about how how to start a company-wide initiative to improve customer experience.


Read Full Case Study →

The Beyond Philosophy team will help you set the most effective strategies and provide tactical services to help you grow.

Learn more about consulting here    


We also train your teams how to use our methodology for practical implementations.

Business influencer
of Fortune 500/major corporations

Colin’s customer experience, customer service, and marketing strategies culminate a 30-year career.

After starting to manage practical operational roles in corporate life, Colin founded his global customer experience consultancy in 2002—before customer experience was even a thing.

Colin’s first of seven books started with Building Great Customer Experiences (Palgrave Macmillan) and was one of the world’s first books on the subject.

Contact us now    
colin4
colin4

Many companies have used Colin’s incredible reach to boost their exposure, credibility, and brand awareness to create and develop their organization’s brand advocates.

Given Colin’s achievements outlined above and in his Bio, Colin can help you do the same.

Contact us now    

Colin has the reach and audience

Would you like a media kit? Request one below:

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  Catherine, one of our podcast listeners, wants to know how to establish her organization's reputation for having low prices...
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How AI Is in Danger of Suffering From ‘Shiny New Object Syndrome’

  Are you ready for AI? Some firms are. To be counted among them requires preparation. Author, speaker, consultant, and...
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Many years ago, I read a book that changed my life, The Experience Economy by Joe Pine, founder of Strategic...
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The Magic Castle Hotel made the top ten of all Los Angeles hotels on Trip Advisor. The reason why would...
Read More

Learn the power of saying “No!” to ensure you win and succeed

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Read More

5 rules for building an incredible brand relationship with your customers!

Your brand is in a relationship with your customers. Like any relationship, some of them are healthy while others are...
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A strange thing about corporate life is that after you get your annual spending budget approved for your department, you...
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