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We Can Help You Improve Your Brand Loyalty, Brand Advocacy and Customer Experience.

 

Many people say they are experts, but few can prove it. Here is the evidence – the numbers don’t lie:

  • Named as “Leading Consultancy” by Financial Times for four years in succession
  • Ranked in the top 5 percent of podcasts for his business podcast The Intuitive Customer
  • Over half a million downloads of the Intuitive Customer Podcast
  • 14,000 followers on X
  • Named as Leading Consultants by Financial Times for four years running
  • Recognized as one of LinkedIn’s top 150 business influencers, and included in “Top Voices” their official influencer program
  • Ranked in the top 5 percent of podcasts for his business podcast The Intuitive Customer
  • Syndicated for his Beyond Philosophy’s blog on other websites, including MyCustomer and Customer Think
B2B Business Influencer Colin Shaw

Colin can help improve your brand awareness, advocacy and customer experience.

Why not contact Colin now
to find out how?

 

Contact us now     Follow Colin on LinkedIn    

Colin can help improve your brand awareness, advocacy and customer experience.

Why not contact Colin now to find out how?

 

Contact us now    
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B2B Influencer

Colin has helped many leading brands to boost their exposure and credibility through innovative B2B influencer marketing programs. This can be through Colin appearing on your webinars, being a guest on our podcast, writing a whitepaper and using Colin’s vast social media reach to spread the message.

 

Influencer led workshops and speaking

Colin is a great communicator and can get over complex concepts in a simple, humorous, and inspirational way. He can undertake workshops with your teams, clients and speak at conferences to help you develop Customer Experience strategies.

 

Join organizations from around the globe that trust Colin and Beyond Philosophy to improve their customer experience, brand awareness, and brand advocacy, and enhance their customer experience.

 
Aflac
Microsoft
FedEx
Cat
e on
IBM
Dell
 
 
Virgin
TNT
Pfizer
RBC
Progressive
Maersk Line
Philips
 

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For example, Maersk Line, the world’s largest shipping company, improved their CE by 40 points over 30 months, leading to a 10% rise in shipping volumes. .

See other case studies here 

Read more of Beyond Philosophy’s remarkable success stories

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Maersk Line

Over a 30 month period Maersk Line improved their Net Promoter Score® from -10 to +30. A 40 point improvement. How have they achieved this? What is their secret?


Read Full Case Study →

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RICOH Canada

How RICOH Canada took their Net Promoter Score® (NPS®) from 25 to 59, a 34 point improvement.


Read Full Case Study →

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Morgan Sindall

Steven Elliot, CEO of Morgan Sindall FitOut, is interviewed by Colin Shaw, founder of Beyond Philosophy, who tirelessly keeps in his journey of finding out how organizations can improve their customer experience.

Read Full Case Study →

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Memorial Hermann

How one hospital system changed its entire culture from the ground up in order to become an award-winning, market-leading example of patient experience and satisfaction excellence.

Read Full Case Study →

du

DU

Over the course of 21 months the du grew their post-subscriber base by 109%, increasing their market share by 10%. How have they achieved this?


Read Full Case Study →

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Aviva

Darren Cornish, Director of Customer Experience for Aviva, is interviewed by Colin Shaw about how how to start a company-wide initiative to improve customer experience.


Read Full Case Study →

The Beyond Philosophy team will help you set the most effective strategies and provide tactical services to help you grow.

Learn more about consulting here    


We also train your teams how to use our methodology for practical implementations.

Business influencer
of Fortune 500/major corporations

Colin’s customer experience, customer service, and marketing strategies culminate a 30-year career.

After starting to manage practical operational roles in corporate life, Colin founded his global customer experience consultancy in 2002—before customer experience was even a thing.

Colin’s first of seven books started with Building Great Customer Experiences (Palgrave Macmillan) and was one of the world’s first books on the subject.

Contact us now    
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colin4

Many companies have used Colin’s incredible reach to boost their exposure, credibility, and brand awareness to create and develop their organization’s brand advocates.

Given Colin’s achievements outlined above and in his Bio, Colin can help you do the same.

Contact us now    

Colin has the reach and audience

Would you like a media kit? Request one below:

Latest Updates

Lessons in Gaining C-Suite Support From a Veteran of the Board Room

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

How Risk Massively Impacts Customers’ Buying Decisions and What You Need to Do A Master Class: Unlocking The Psychology of Customer Experience

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Economic Decision Making Revealed; It’s Not As Logical As You Think It Is A Master Class: Unlocking The Psychology of Customer Experience

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Decoding Surge Pricing: Will Customers Embrace or Reject It?

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

A Massive Effect On Decision-Making is the Mood You Are In, Here’s Why A Master Class: Unlocking The Psychology of Customer Experience

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

The Secret to Winning the AI Race is simple; avoid these simple blunders

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

How to unleash the power of Social Influence on Customer Buying behaviour

A Master Class Part 3: Unlocking The Psychology of Customer Experience   Learn more about Colin Shaw: Join over 80,000...
Read More

Unlocking Success: Harnessing AI as Your Co-Pilot for Smarter Decisions

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

The Science of How to Build Outstanding Customer Memories

A Master Class Part 2: Unlocking the Psychology of Customer Experience   Learn more about Colin Shaw: Join over 80,000...
Read More

The Science Behind Customer Decision-Making

A Master Class: Unlocking The Psychology of Customer Experience   Learn more about Colin Shaw: Join over 80,000 people on...
Read More

The Power of Psychology: Effortless Ways to Build Customer Loyalty

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Crafting Compelling Stories: The Key to Unlocking True Customer Engagement

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Privacy in the Age of Personalization: Striking the Right Balance

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

How to Tap into Your Customers’ Hidden Motivations To Gain True Success

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Cracking the Ghosting Code: Discover the Reasons ways and how to Overcome it

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

The Myth of the Silver Bullet: Unraveling Quick Fixes in Business

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

The Art of Customer Crisis Handling: 5 Rules to Stay Cool and Win

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Breaking the Paradox of False Consensus: A Journey to Better Decision-Making

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Uncover the incredible Impact on ROI of Harnessing Customer emotions

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Mastering ‘Mental Accounting’: The Key to Persuasive Buying Decisions

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Lessons in Gaining C-Suite Support From a Veteran of the Board Room

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

How Risk Massively Impacts Customers’ Buying Decisions and What You Need to Do A Master Class: Unlocking The Psychology of Customer Experience

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Economic Decision Making Revealed; It’s Not As Logical As You Think It Is A Master Class: Unlocking The Psychology of Customer Experience

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Decoding Surge Pricing: Will Customers Embrace or Reject It?

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

A Massive Effect On Decision-Making is the Mood You Are In, Here’s Why A Master Class: Unlocking The Psychology of Customer Experience

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

The Secret to Winning the AI Race is simple; avoid these simple blunders

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

How to unleash the power of Social Influence on Customer Buying behaviour

A Master Class Part 3: Unlocking The Psychology of Customer Experience   Learn more about Colin Shaw: Join over 80,000...
Read More

Unlocking Success: Harnessing AI as Your Co-Pilot for Smarter Decisions

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

The Science of How to Build Outstanding Customer Memories

A Master Class Part 2: Unlocking the Psychology of Customer Experience   Learn more about Colin Shaw: Join over 80,000...
Read More

The Science Behind Customer Decision-Making

A Master Class: Unlocking The Psychology of Customer Experience   Learn more about Colin Shaw: Join over 80,000 people on...
Read More

The Power of Psychology: Effortless Ways to Build Customer Loyalty

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Crafting Compelling Stories: The Key to Unlocking True Customer Engagement

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Privacy in the Age of Personalization: Striking the Right Balance

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

How to Tap into Your Customers’ Hidden Motivations To Gain True Success

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Cracking the Ghosting Code: Discover the Reasons ways and how to Overcome it

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

The Myth of the Silver Bullet: Unraveling Quick Fixes in Business

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

The Art of Customer Crisis Handling: 5 Rules to Stay Cool and Win

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Breaking the Paradox of False Consensus: A Journey to Better Decision-Making

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Uncover the incredible Impact on ROI of Harnessing Customer emotions

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Mastering ‘Mental Accounting’: The Key to Persuasive Buying Decisions

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More