Breakthrough thinking: Why do we believe things that are not true?

by podcast on June 25, 2022
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podcastBreakthrough thinking: Why do we believe things that are not true?

5 Rules for Effective Customer Research That Make A Difference

by podcast on June 18, 2022
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podcast5 Rules for Effective Customer Research That Make A Difference

Why too many organizations do not take customer complaints seriously

by podcast on June 11, 2022
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podcastWhy too many organizations do not take customer complaints seriously

Do Your Customers Trust You? Here Are Four Secrets to Discover What They Really Think

by podcast on May 28, 2022
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podcastDo Your Customers Trust You? Here Are Four Secrets to Discover What They Really Think

The Future of Contact Centers is Enriching Human Interactions. Are You Prepared?

by podcast on May 25, 2022
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podcastThe Future of Contact Centers is Enriching Human Interactions. Are You Prepared?