Watch Out! We Are In Danger of Repeating the Same Mistakes We Did Last Year

by Colin Shaw on January 27, 2022
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Colin ShawWatch Out! We Are In Danger of Repeating the Same Mistakes We Did Last Year

Stop Making Excuses! COVID Isn’t the Reason Customer Experiences Are Declining

by Colin Shaw on January 20, 2022
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Colin ShawStop Making Excuses! COVID Isn’t the Reason Customer Experiences Are Declining

Is This The Future? Great Practical Examples of the Beginning of the Metaverse

by Colin Shaw on January 19, 2022
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Colin ShawIs This The Future? Great Practical Examples of the Beginning of the Metaverse

My Customer is So Annoying! How to Rationally Decide if the Time Has Come to Sack Them

by Colin Shaw on January 13, 2022
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Colin ShawMy Customer is So Annoying! How to Rationally Decide if the Time Has Come to Sack Them

Customers Are Changing. Are You Ready with The Next Best Thing in Customer Strategy?

by Colin Shaw on January 12, 2022
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Colin ShawCustomers Are Changing. Are You Ready with The Next Best Thing in Customer Strategy?

The Big Fail: Why Are You Not Listening to the ‘Voice of Your Product’?

by Colin Shaw on January 12, 2022
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Colin ShawThe Big Fail: Why Are You Not Listening to the ‘Voice of Your Product’?