About Beyond Philosophy

Beyond Philosophy was founded by Colin Shaw in 2002 as a consultancy and training company. We have been pioneers in Customer Experience since the beginning and remain so today. Colin wrote one of the first books on the subject, ‘Building Great Customer Experiences’  Palgrave MacMillan, 2002. This book created worldwide interest and the demand for Beyond Philosophy’s services grew rapidly. We are now seen by others as a world  authority on the subject. Colin has now been recognized as one of the world’s thought leaders on Customer Experience with LinkedIn naming him one of the world’s top business influencers.

We use this thought leadership to help our clients. Our philosophy is in our name. We believe it is important to have a philosophy or a strategy, but you need to go beyond that and DO something. Hence Beyond Philosophy.

Originally based in London, England, the demand from the US grew to the point where we moved our HQ to Sarasota, Florida. Beyond Philosophy have clients, and a team to support them, around the world. We have worked extensively in North America, Europe, Middle East and Asia. We are proud to have  worked for many of the world’s most prestigious organizations.

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