Beyond Philosophy was founded in 2002. Then based in the U.K., they were the first Customer Experience consultancy and training company in the world. Responding to demand for their services in the U.S., Beyond Philosophy opened an office in Atlanta in 2007. They later moved their headquarters to Tampa, Florida, in 2009. Beyond Philosophy is recognized worldwide as practical thought leaders in the Customer Experience industry.
The company’s focus on the Customer Experience allows them to provide consultancy, training, and specialized research services to many of the world’s most prestigious organizations. Beyond Philosophy’s work reaches all across U.K., Europe, and North America, as well as globally. The team has worked in many countries, including Russia, Nigeria, Egypt, Saudi Arabia, China, India, and Columbia to name a few.
Beyond Philosophy has pioneered Customer Experience tools and techniques for analyzing the rational, emotional, subconscious, and psychological aspects of the Customer Experience. They have trained thousands of people on their Customer Experience tools & methodologies.
Colin Shaw, the founder of Beyond Philosophy, has written five best-selling books on the Customer Experience. LinkedIn also recognized Colin as one of the world’s top 150 Business Influencers, where Colin has over 200,000 followers of his work.