Emotional Signatures That Create Loyalty
Emotional Signature© is a model which uses the emotional scale to quantify the impact experience attributes have on business value by working through emotions.
What should you change to get the customer-driven growth for your organization? Should you change your products, services or your experience?
The challenge is that many times the answer is not clear. Asking customers does not help.
What Customers say they want and what they buy can be very different.
- Discover how to prioritize your focus on the elements that will give you the greatest return on your investment.
- Identify what your customer tell you and what they really want that drives value for your organization.