by Colin Shaw | Sep 8, 2015 | Blogs, Expert's Insights, experts insights, Leadership, Social Media, Thought Leadership
So you want to get followers on LinkedIn and elsewhere? Here is how I have just surpassed the 200,000 followers on LinkedIn. First and foremost I was selected by LinkedIn as one of the world’s top 150 business influencers. Why? Well, you need to ask...
by Shep Hyken | Sep 7, 2015 | Blogs, Digital Experience, Expert's Insights, experts insights, Leadership, Social Media
Social Media can level the playing field. It’s the equalizer between small and big businesses. Even solo entrepreneurial businesses can create a global presence using social media. With a strong website, optimized with the right words and phrases, a small business can...
by Colin Shaw | Aug 6, 2015 | Blogs, Employee Experience, Expert's Insights, experts insights, Leadership, Management, Thought Leadership
A definite link exists between Employee Engagement and Customer Experience. In spite of this, many organizations choose to keep their Employee Engagement programs and their Customer Engagement programs separate. However, linking the two areas is key to having success...
by Colin Shaw | Nov 23, 2011 | Customer Experience, experts insights
One of the privileges we have at Beyond Philosophy is working with great companies and highly talented people to develop change management strategies and lead customer experience transformations. Don’t get me wrong, this is no easy process. Forrester reports that a...
