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The Three Most Exciting Pieces of Research That No One Knows About!

The Three Most Exciting Pieces of Research That No One Knows About!

by Colin Shaw | Nov 2, 2024 | The Intuitive Customer Podcast - CX Podcasts

If there is one thing that academics know how to do, it’s publish new research. It seems that umpteen studies are published every hour. It can be overwhelming to keep up with it all.  So, we undertook it to help you with this week’s episode.  We explore three...
How Superstition Affects What Customers Buy and What to Do About It

How Superstition Affects What Customers Buy and What to Do About It

by Colin Shaw | Oct 31, 2024 | Blogs

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more great podcast episodes. Listen to the podcast: Most of us have superstitions that we equate to common sense despite all the evidence to the contrary. ...
The Three Most Exciting Pieces of Research That No One Knows About!

The Powerful Influence Superstition Plays in Customer Decision-Making

by Colin Shaw | Oct 26, 2024 | The Intuitive Customer Podcast - CX Podcasts

Colin doesn’t sit in aisle 13 when he flies on an airline. It’s silly but true. He also fancies his red knickers on days when he is speaking in front of large crowds.  While this errs on the side of too much information, it also foretells the topic of this week’s...
My Flooded Home Taught Me How to Treat Customers in a Disaster

My Flooded Home Taught Me How to Treat Customers in a Disaster

by Colin Shaw | Oct 24, 2024 | Blogs

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more great podcast episodes. Listen to the podcast: Hurricane Debbie deposited 17 inches of water throughout my Florida home. It’s a total loss. We have...
The Three Most Exciting Pieces of Research That No One Knows About!

My House Was Recently Flooded! This Taught Me How to Treat Customers in Distress

by Colin Shaw | Oct 19, 2024 | The Intuitive Customer Podcast - CX Podcasts

Hurricane Debbie dumped 17 inches of water in Colin’s home.  It was a traumatic experience, from wading through the murky water to the neighbor’s house—hoping not to encounter the alligators that usually hang out nearby—to watching a team of 12 recovery...
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