by Colin Shaw | Aug 25, 2015 | Blogs
Performance reviews are part of most employer/employee relationships. However, recent developments show that improving employee experience involves finding new ways to give employees feedback to improve motivation and success. Annual reviews are likely to get a...
by Colin Shaw | Aug 20, 2015 | Blogs
Your brain makes up 3% of your total body weight. However that 3% of your body weight takes 20% of your body’s energy to run. As highly evolved humans, we are always looking for ways to preserve energy, and one of the ways we do this is relying on habit. It’s...
by Colin Shaw | Aug 18, 2015 | Blogs
I often say people are irrational, but only because they are. We all do irrational things. We like to think we make logical decisions based on rational thinking all the time, but we don’t. The truth is, your mind plays tricks on you every day, and many times, it’s in...
by Colin Shaw | Aug 12, 2015 | Blogs
Should I feel like this? New Research Wouldn’t it be great to know exactly what your Customers were feeling when they experience your products or services? Well, that day has come a bit closer as a new study out of Cornell University discovers that the brain has...
by Colin Shaw | Aug 6, 2015 | Blogs, Employee Experience, Expert's Insights, experts insights, Leadership, Management, Thought Leadership
A definite link exists between Employee Engagement and Customer Experience. In spite of this, many organizations choose to keep their Employee Engagement programs and their Customer Engagement programs separate. However, linking the two areas is key to having success...
