Discover how all organizations have an Emotional Signature and the massive effect of the subconscious experience.
Join us at the 2010 Net Promoter® Conference to hear Colin Shaw discuss findings of ground breaking research with London Business School that culminated in his latest book, The DNA of Customer Experience: How Emotions Drive Value. Colin will also reveal how all organizations have an Emotional Signature® and the massive effect of the subconscious experience.
Stay to hear best practices and innovative ideas from companies including American Express, Asurion, Cancer Treatment Centers of America, Carolina Biological, Citrix Online, Cummins, CustomerBLISS, eBay, Experian, Export Development Canada, FirstService, ING, Ingenix, Jet Blue Airways, Kronos, Orange Business Services, Southwest Airlines, Symantec, TD Bank, USAA, Wright-Patt Credit Union, VeriSign, and 1-800-GOT-JUNK?
The 2010 Net Promoter® Conference has been produced by Satmetrix,
Sametrix has reorganized the break-out tracks this year for a more personalized conference experience. Case studies on Day 1 are organized into Getting Started, Intermediate, and Advanced Tracks and break-outs on Day 2 are grouped by industry.
Discount Registration
for Beyond Philosophy Referrals
We are pleased to offer $200 off regular conference price for our clients and their colleagues.
Enter discount code “ColinShaw” in the boxed marked “Promo Code” toward the bottom of the Request for Invitation form.
After receiving your request for invitation, you will receive a special discount email with a link to complete your registration with instructions for how to submit payment ($1595) and other conference details.
Request Special Discount Invitation to Attend
By Colin Shaw | Published: December 1, 2009