Author: Colin Shaw

One of the big moves we’ll see in 2011 is the shift from companies employing just one section of their company into a “social” role (i.e. their customer service or PR arm), to the whole organisation becoming “social”. One of my favourite bloggers, David Armano, was interviewed on the subject.

David Armano from Michael A. Stelzner on Vimeo.

David Armano from Michael A. Stelzner on Vimeo.

By COLIN SHAW | Published: JANUARY 13, 2011