by podcast | Jun 2, 2018 | The Intuitive Customer Podcast - CX Podcasts
All the theory is great but implementing a successful CX program is vital. Colin Shaw and Professor Ryan Hamilton discuss exactly how do you do that…and the key steps to...
by podcast | May 26, 2018 | The Intuitive Customer Podcast - CX Podcasts
All too often organizations suddenly see customers leave and have no idea this was going to happen. Colin Shaw and Professor Ryan Hamilton discuss how can you tell when a customer is going to leave you…and what can you do about...
by podcast | May 21, 2018 | The Intuitive Customer Podcast - CX Podcasts
Customer expect different things. Its a constantly moving goal. How do we keep up with these? Colin Shaw and Professor Ryan Hamilton discuss this and other...
by podcast | May 19, 2018 | The Intuitive Customer Podcast - CX Podcasts
How should I set the price for my product or service? Colin Shaw and Professor Ryan Hamilton discuss how customers separate money into different mental accounts based on many subjective criteria. What does this mean for your pricing...
by podcast | May 12, 2018 | The Intuitive Customer Podcast - CX Podcasts
How can we guide our customer’s decision-making through the menu of options we provide? How can you structure your offering to make it most attractive to...
