Customer Experience Podcast

The Intuitive Customer

Home 5 The Intuitive Customer Podcast - CX Podcasts 5 Why Don’t Customers Buy After They Say They Will?
Why Don’t Customers Buy After They Say They Will?
Home 5 The Intuitive Customer Podcast - CX Podcasts 5 Why Don’t Customers Buy After They Say They Will?
Why Don’t Customers Buy After They Say They Will?

Why do customers tell you they will buy your service, but then don’t? Are they deliberately trying to trick organizations? Colin Shaw and Professor Ryan Hamilton discuss how you can find out what customers really want.