by podcast | Nov 14, 2020 | The Intuitive Customer Podcast - CX Podcasts
What happens when you get three Customer Experience Pioneers together to discuss the past, present, and future of Customer Experience? This episode of The Intuitive Customer, for starters. Recorded in celebration of the recent CX day, Colin joins fellow experience...
by podcast | Nov 7, 2020 | The Intuitive Customer Podcast - CX Podcasts
The 5 Rules for Designing Great Digital Experiences A lot of Behavioral Economics can feel intimidating. However, it doesn’t have to be. The Five Rules Podcast Series is our attempt at giving you an easy entry point into the complex and messy world of Behavioral...
by podcast | Oct 31, 2020 | The Intuitive Customer Podcast - CX Podcasts
When I am shopping on Amazon, and a product has 3.5 stars, I don’t buy it. Now, 3.5 stars isn’t a bad rating; in fact, it’s above average. However, for me to place that item in my Amazon cart, it needs to have a rating of at least four stars or more....
by podcast | Oct 24, 2020 | The Intuitive Customer Podcast - CX Podcasts
5 New Rules Guaranteed to Build Trust A lot of Behavioral Economics can feel intimidating. However, it doesn’t have to be. The Five Rules Podcast Series is our attempt at giving you an easy entry point into the complex and messy world of Behavioral Science. A...
by podcast | Oct 17, 2020 | The Intuitive Customer Podcast - CX Podcasts
When you bring attention to something, it influences people’s behavior. For example, The food and household goods supplier in the UK, Tesco, was recently accused of profiteering by raising the prices of a yeast extract spread called Marmite. There was quite an...
