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Two for One: The Cost-of-Living Crisis and Increase Response Rates

Two for One: The Cost-of-Living Crisis and Increase Response Rates

by Colin Shaw | Jul 21, 2022 | Blogs

As many of you know, I also have a podcast. We invite our listeners to share their business problems, which we call pickles, with us and address them in the episode. This past week, our podcast featured two pickles, and I thought I would share them here since many of...
How to Be Funny and Use Humor in Business to Your Advantage

How to Be Funny and Use Humor in Business to Your Advantage

by Colin Shaw | Jul 14, 2022 | Blogs

When I was ten, the teacher wrote on my school report, “Colin is the clown of the class.” To this day, I am still proud of that report card. Humor matters and can provide business benefits. Today we will talk about how to be funny and use humor to your...
As Brick & Mortar Retail Bounces Back Where Does The Future Lie?

As Brick & Mortar Retail Bounces Back Where Does The Future Lie?

by Colin Shaw | Jul 7, 2022 | Blogs

The Future of Brick and Mortar One of the features of The Intuitive Customer podcast is “I’m in a Pickle,” where listeners come to us with business problems that they would like our advice on solving. We had a pickle about the future of...
Breakthrough Thinking: Why Do We Believe Things That Are Not True

Breakthrough Thinking: Why Do We Believe Things That Are Not True

by Colin Shaw | Jun 30, 2022 | Blogs

That Apple is an exceptional brand is an idea I hold near and dear to my heart, and I cannot be convinced my beloved technology company could do wrong. Even with an indisputable truth that they had done wrong, I would choose not to believe it. Like your loyal...
5 Rules for Effective Customer Research That Make A Difference

5 Rules for Effective Customer Research That Make A Difference

by Colin Shaw | Jun 23, 2022 | Blogs

It annoys me when I ask clients what their customers say, and they tell me what they learned in a survey seven years ago! That’s too bloody long to go between customer research projects. The world has changed enormously in the past two years, let alone the past...
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