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Mobile health experience – the role of smartphones in patient ‘customer’ experience

Mobile health experience – the role of smartphones in patient ‘customer’ experience

by Colin Shaw | Nov 15, 2012 | Customer Experience, Telecom

Mobile phones and apps are playing an increasingly important role in our daily lives. They have enabled us to make and change plans on the go; find our ways when driving; entertain ourselves while waiting; answer questions on the spot and essentially get information...

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