Some great customer experience statistics for 2011
Author: Colin Shaw
2010 Customer Experience Impact Report
View more presentations from RightNow Technologies.
2010 Customer Experience Impact Report
View more presentations from RightNow Technologies.
RightNow, a corporate customer experience product organisation put together this deck full of customer experience statistics that I thought was useful to share.
Would love to hear your thoughts and builds
By COLIN SHAW | Published: FEBRUARY 3, 2011