by Colin Shaw | Aug 17, 2009 | Expert's Insights
Emotions, the missing ingredient to improve business performance As part of our series of expert interviews, Steven Walden (Principal Consultant and Head of Research at Beyond Philosophy), speaks to Dr Nigel Marlow on the role of Consumer and Business Psychology in...
by Colin Shaw | Jan 13, 2008 | Expert's Insights, Social Media
One of the big moves we’ll see in 2011 is the shift from companies employing just one section of their company into a “social” role (i.e. their customer service or PR arm), to the whole organisation becoming “social”. One of my favorite bloggers, David Armano, was...
