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The Five Rules for Affecting Real Culture Change

The Five Rules for Affecting Real Culture Change

by Colin Shaw | Oct 29, 2020 | Company Culture, Customer Behaviour, Customer Experience, Customer Service, Employee Experience

You can have a great philosophy, deliberate strategy, and cunning tactics to inspire customer-driven growth, but if you don’t change your culture, they won’t work. Changing the culture within your organization is vital if you want to deliver a Customer...

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