by Colin Shaw | Jan 18, 2025 | The Intuitive Customer Podcast - CX Podcasts
Episode Summary In this episode of The Intuitive Customer, Colin Shaw and Professor Ryan Hamilton delve into the fascinating world of customer habits. Colin shares his recent experiences shopping at Publix, Aldi, and Whole Foods, uncovering how deeply ingrained habits...
by Colin Shaw | Jan 11, 2025 | The Intuitive Customer Podcast - CX Podcasts
Episode Summary In this episode of The Intuitive Customer, Colin Shaw and Ryan Hamilton dive into the predictions shaping 2025 and their implications for customer experience. From economic uncertainty and its emotional impacts to the rise of AI in search behavior,...
by Colin Shaw | Jan 4, 2025 | The Intuitive Customer Podcast - CX Podcasts
Quote of the Episode “If something feels off, it probably is. Trust your instincts and push for clarity—because informed customers are empowered customers.” Episode Summary In this episode of The Intuitive Customer, Colin Shaw and Professor Ryan Hamilton...
by Colin Shaw | Dec 28, 2024 | The Intuitive Customer Podcast - CX Podcasts
Episode Summary: In this special end-of-year episode, Colin Shaw and Professor Ryan Hamilton reflect on 2024, sharing personal and professional lessons learned throughout the year. The conversation dives into themes of resilience in both life and customer experience,...
by Colin Shaw | Dec 30, 2023 | The Intuitive Customer Podcast - CX Podcasts
It’s the most wonderful time of the year, and time for one of our favorite traditions: looking back on what we learned. Each of us has three things we learned in the past year that we think can help all of us moving forward into 2024. Reflection is...
