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How do we differentiate our experience in an ever competitive world?

How do we differentiate our experience in an ever competitive world?

by podcast | Jul 15, 2023 | The Intuitive Customer Podcast - CX Podcasts

Have you ever noticed how many vitamin options there are at a drug store? If not, you should know there are hundreds. It is bloody overwhelming.  All these vitamins got us thinking about differentiation. If your product isn’t that different from another,...
How do we differentiate our experience in an ever competitive world?

How to avoid this preventable mistake too many are making with AI

by podcast | Jul 8, 2023 | The Intuitive Customer Podcast - CX Podcasts

Many organizations are making a common mistake when it comes to AI. They fail to capitalize on the potential to enhance Customer Experiences through this powerful technology by building it incorrectly. By changing their strategic approach, they could gain a...
How do we differentiate our experience in an ever competitive world?

Here’s why the small things in your experience are the most significant

by podcast | Jul 1, 2023 | The Intuitive Customer Podcast - CX Podcasts

  _________________________________________________________________ Did you know we have a YouTube Channel too? Check it out here. Connect with Colin on LinkedIn HERE. Follow Colin on Twitter HERE. Click HERE to learn more about Professor...
How do we differentiate our experience in an ever competitive world?

The astounding reason customers buy that they keep a secret

by podcast | Jun 24, 2023 | The Intuitive Customer Podcast - CX Podcasts

You wouldn’t think to look at it that The Magic Castle hotel in Los Angeles has been ranked in the top ten hotels on TripAdvisor, but it has. A converted apartment building has turned its unassuming appearance into an excellent experience for its guests, and how...
How do we differentiate our experience in an ever competitive world?

The power of saying ‘no’! Use this new framework to help you control you life

by podcast | Jun 17, 2023 | The Intuitive Customer Podcast - CX Podcasts

You probably don’t say no to people enough, especially if it’s to your boss. Like most of us, you are conditioned to cooperate with others, which means we usually say yes to most requests to avoid conflict. However, learning to say no in the right way,...
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