by podcast | Jun 23, 2018 | The Intuitive Customer Podcast - CX Podcasts
Are your customers indifferent to you? Colin Shaw and Professor Ryan Hamilton discuss what it means if they are…and how can you move them to recommend...
by podcast | Jun 16, 2018 | The Intuitive Customer Podcast - CX Podcasts
Why do customers tell you they will buy your service, but then don’t? Are they deliberately trying to trick organizations? Colin Shaw and Professor Ryan Hamilton discuss how you can find out what customers really...
by podcast | Jun 9, 2018 | The Intuitive Customer Podcast - CX Podcasts
Do you want your customers to buy your product or service over and over again? If you do, you need them to form a habit. Colin Shaw and Professor Ryan Hamilton discuss how and why are habits formed. What can we do to discover customer’s habits and change them to...
by podcast | Jun 2, 2018 | The Intuitive Customer Podcast - CX Podcasts
All the theory is great but implementing a successful CX program is vital. Colin Shaw and Professor Ryan Hamilton discuss exactly how do you do that…and the key steps to...
by podcast | May 26, 2018 | The Intuitive Customer Podcast - CX Podcasts
All too often organizations suddenly see customers leave and have no idea this was going to happen. Colin Shaw and Professor Ryan Hamilton discuss how can you tell when a customer is going to leave you…and what can you do about...
