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Creating and Sustaining a Customer Centric Culture

Creating and Sustaining a Customer Centric Culture

by podcast | Oct 6, 2018 | The Intuitive Customer Podcast - CX Podcasts

To improve your customer experience you must also become much more customer centric. How do you do this? What should we focus on? Colin and Ryan discuss what you need to do and how this impacts building a great customer experience. Colin reveals how you can download...
Creating and Sustaining a Customer Centric Culture

How Other People Sell Your Product

by podcast | Sep 29, 2018 | The Intuitive Customer Podcast - CX Podcasts

How can other people make you sell a product? How do reviews influence customer behavior? How should you design your experience? Colin and Ryan discuss the psychological theories and how they can be practically implemented in your customer...
Creating and Sustaining a Customer Centric Culture

Are You Using this Powerful Sales Technique?

by podcast | Sep 22, 2018 | The Intuitive Customer Podcast - CX Podcasts

We all want to sell more, so how do we do this? Are you using this powerful sales technique? The best organizations are, the worse, not so much. Learn what you should be...
Creating and Sustaining a Customer Centric Culture

How Does Time Of Day Affect How Much We Sell?

by podcast | Sep 15, 2018 | The Intuitive Customer Podcast - CX Podcasts

Does the time of the day that you sell or deal with your customers affect how much they buy or how they see your customer experience. The answer is yes, but why is this the case and what should you do about...
Creating and Sustaining a Customer Centric Culture

How To Measure Customer Emotions

by podcast | Sep 8, 2018 | The Intuitive Customer Podcast - CX Podcasts

How do we measure a feeling? What emotions should we be measuring? Where and when should we be measuring them? Colin and Ryan discuss what is best practice and what you should be...
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