by podcast | Oct 13, 2018 | The Intuitive Customer Podcast - CX Podcasts
What are the six strategies for making your experience convenient? Colin and Ryan interview Shep Hyken, Customer Service and Experience expert about his latest book “The Convenience Revolution’. Shep reveals these...
by podcast | Oct 6, 2018 | The Intuitive Customer Podcast - CX Podcasts
To improve your customer experience you must also become much more customer centric. How do you do this? What should we focus on? Colin and Ryan discuss what you need to do and how this impacts building a great customer experience. Colin reveals how you can download...
by podcast | Sep 29, 2018 | The Intuitive Customer Podcast - CX Podcasts
How can other people make you sell a product? How do reviews influence customer behavior? How should you design your experience? Colin and Ryan discuss the psychological theories and how they can be practically implemented in your customer...
by podcast | Sep 22, 2018 | The Intuitive Customer Podcast - CX Podcasts
We all want to sell more, so how do we do this? Are you using this powerful sales technique? The best organizations are, the worse, not so much. Learn what you should be...
by podcast | Sep 15, 2018 | The Intuitive Customer Podcast - CX Podcasts
Does the time of the day that you sell or deal with your customers affect how much they buy or how they see your customer experience. The answer is yes, but why is this the case and what should you do about...
