by podcast | Jul 21, 2018 | The Intuitive Customer Podcast - CX Podcasts
Colin Shaw and Prof. Ryan Hamilton discuss how emotions drive customer behavior. So, what is an emotion? How are they evoked? How can you deliberately evoke a customer’s emotions? How is an emotion different to a mood and what you should do about...
by podcast | Jul 14, 2018 | The Intuitive Customer Podcast - CX Podcasts
We discuss the key principle of scarcity with guest Professor Kelly Goldsmith, Ph.D., Professor of Marketing at Vanderbuilt University. Kelly is a behavioral scientist who examines consumers’ responses to uncertainty and scarcity, uncovering and explaining...
by podcast | Jul 7, 2018 | The Intuitive Customer Podcast - CX Podcasts
Many drivers of human behavior can be traced back to caveman days. Colin Shaw and Prof. Ryan Hamilton explore what they are, how you can identify them, and what you should do to...
by podcast | Jun 30, 2018 | The Intuitive Customer Podcast - CX Podcasts
Colin Shaw and Professor Ryan Hamilton discuss non-conscious influences: What are subliminal messages? How do they affect your behavior? Can we use them when building a customer...
by podcast | Jun 23, 2018 | The Intuitive Customer Podcast - CX Podcasts
Are your customers indifferent to you? Colin Shaw and Professor Ryan Hamilton discuss what it means if they are…and how can you move them to recommend...
