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Christmas And New Years Message

Christmas And New Years Message

by podcast | Dec 29, 2018 | The Intuitive Customer Podcast - CX Podcasts

Thanks for all your support! Please do a review and tell your friends and colleagues about the...
Christmas And New Years Message

Why is Academic Research So Impenetrable?

by podcast | Dec 22, 2018 | The Intuitive Customer Podcast - CX Podcasts

There is a great deal of information in academia that can help your business, but how do you access it? How do you read it? How can you apply this to your customer experience? Colin will reveal how you can benchmark your performance against other companies to...
Christmas And New Years Message

Why Customer Experience is Dying (And What To Do About It)

by podcast | Dec 15, 2018 | The Intuitive Customer Podcast - CX Podcasts

It seems from two recent surveys that despite all the money and resources that have been ploughed into improving Customers Experience, this is not having any effect? What will happen next is that CEO’s and the C-Suite will start to remove their support for these...
Christmas And New Years Message

Are You Making Intuitive Or Rational Decisions?

by podcast | Dec 8, 2018 | The Intuitive Customer Podcast - CX Podcasts

There are two key ways people make decisions: intuitvely or rationally. We discuss why this is important to designing your customer experience and how this can have a key effect on customer loyalty. We reveal how you can benchmark your organization’s performance...
Christmas And New Years Message

Understanding Customer’s Mental Budgets

by podcast | Dec 1, 2018 | The Intuitive Customer Podcast - CX Podcasts

Customers tend to partition money and resources into different categories and this affects their spending patterns. What are the implications of this for you? How can you use this to take your customer experience to the next level? Colin reveals how you can download...
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