by podcast | Jan 6, 2019 | The Intuitive Customer Podcast - CX Podcasts
There is an abundance of theory in behavioral economics which can seem overwhelming. How can Marketing and Customer experience teams start using it today. In this podcast we give you an overview of the big ideas. To do this, Ryan has developed a framework of the four...
by podcast | Dec 29, 2018 | The Intuitive Customer Podcast - CX Podcasts
Thanks for all your support! Please do a review and tell your friends and colleagues about the...
by podcast | Dec 22, 2018 | The Intuitive Customer Podcast - CX Podcasts
There is a great deal of information in academia that can help your business, but how do you access it? How do you read it? How can you apply this to your customer experience? Colin will reveal how you can benchmark your performance against other companies to...
by podcast | Dec 15, 2018 | The Intuitive Customer Podcast - CX Podcasts
It seems from two recent surveys that despite all the money and resources that have been ploughed into improving Customers Experience, this is not having any effect? What will happen next is that CEO’s and the C-Suite will start to remove their support for these...
by podcast | Dec 8, 2018 | The Intuitive Customer Podcast - CX Podcasts
There are two key ways people make decisions: intuitvely or rationally. We discuss why this is important to designing your customer experience and how this can have a key effect on customer loyalty. We reveal how you can benchmark your organization’s performance...
