by podcast | Feb 2, 2019 | The Intuitive Customer Podcast - CX Podcasts
Psychological theories help explain why people do what they do. As customer experience consultants we believe when you are working on a Customer Experience strategy psychological theory is crucial to understanding the behavior of your customers. However,...
by podcast | Jan 26, 2019 | The Intuitive Customer Podcast - CX Podcasts
The Customer Experience Industry is suffering from a lack of results. Or perhaps it might be more accurate to say, it is suffering from a lack of proof about the results Customer Experience strategy is getting. It is time for all Customer Experience professionals to...
by podcast | Jan 20, 2019 | The Intuitive Customer Podcast - CX Podcasts
Stay Ahead of Your Competition with New Advances in CX Marketing This podcast discusses the five areas you can address that will change the results you get with your Customer Experience. With a focus on these five key actions, you will not only improve your Customer...
by podcast | Jan 15, 2019 | The Intuitive Customer Podcast - CX Podcasts
Are You a Risk Taker? We all have varying levels of risk tolerance. When we shy away from risk, we call that risk-aversion. This episode of The Intuitive Customer discusses the concept of risk aversion and how it affects customers’ behavior in your Customer...
by podcast | Jan 6, 2019 | The Intuitive Customer Podcast - CX Podcasts
There is an abundance of theory in behavioral economics which can seem overwhelming. How can Marketing and Customer experience teams start using it today. In this podcast we give you an overview of the big ideas. To do this, Ryan has developed a framework of the four...
