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Are You Making Intuitive Or Rational Decisions?

Are You Making Intuitive Or Rational Decisions?

by podcast | Dec 8, 2018 | The Intuitive Customer Podcast - CX Podcasts

There are two key ways people make decisions: intuitvely or rationally. We discuss why this is important to designing your customer experience and how this can have a key effect on customer loyalty. We reveal how you can benchmark your organization’s performance...
Are You Making Intuitive Or Rational Decisions?

Understanding Customer’s Mental Budgets

by podcast | Dec 1, 2018 | The Intuitive Customer Podcast - CX Podcasts

Customers tend to partition money and resources into different categories and this affects their spending patterns. What are the implications of this for you? How can you use this to take your customer experience to the next level? Colin reveals how you can download...
Are You Making Intuitive Or Rational Decisions?

How to discover what REALLY drives value for you $$$

by podcast | Nov 24, 2018 | The Intuitive Customer Podcast - CX Podcasts

There is a big difference between what customers say they want and what they buy. For example, Disney know that when they ask their customers what they would like to eat at their theme park that people will say they would like to have an option of a salad. Disney also...
Are You Making Intuitive Or Rational Decisions?

Key stats to prove your ROI – It’s About The ROI Stupid!

by podcast | Nov 17, 2018 | The Intuitive Customer Podcast - CX Podcasts

What are the best statistics to help you prove ROI for your customer experience program? These are the best statistics that will help you create ROI. Colin reveals how you can download his ebook ‘Unlocking the Hidden Customer Experience’ for...
Are You Making Intuitive Or Rational Decisions?

Digitial Transformation – The Opportunities And Problems And How To Overcome Them

by podcast | Nov 10, 2018 | The Intuitive Customer Podcast - CX Podcasts

We all know the retail landscape is changing. But what should it be changing to? What are the opportunities and problems? Colin and Ryan interview Amit Sharma, CEO of Narvar, about how retailers can create emotional connections with shoppers in a technology-driven...
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