by podcast | Feb 8, 2020 | The Intuitive Customer Podcast - CX Podcasts
This is The New Imperative for 2020 Our global Customer Experience consultancy engaged research at the end of 2019 to determine our direction for the next decade. We learned that, first and foremost, organizations want to gain growth. So, we have a new focus...
by podcast | Feb 3, 2020 | The Intuitive Customer Podcast - CX Podcasts
Discover This Powerful Marketing Technique to Gain Growth How you present information has a significant effect on how your customers perceive the message. It’s no secret; it’s why there are marketing departments. However, what is fascinating is that when...
by podcast | Jan 25, 2020 | The Intuitive Customer Podcast - CX Podcasts
The Secret of Pricing Academia has a problem with names. They are not always, well, intuitive. Hyperbolic Discounting is an excellent example of a pertinent business area disguised in a difficult-to-interpret label. Hyperbolic Discounting does not mean what you...
by podcast | Jan 22, 2020 | The Intuitive Customer Podcast - CX Podcasts
How AI will Change CX for the Future Customer loyalty is what most businesses want. The more your customers buy from you, the more you improve your bottom line, not only in increased sales but also in decreased customer acquisition costs. Improving your Customer...
by podcast | Jan 18, 2020 | The Intuitive Customer Podcast - CX Podcasts
1 in 4 Will Lose Their Job in 2020 At the end of 2019, global research firm Forrester predicted that 1 in 4 Customer Experience jobs will be cut in 2020. While we find this prediction grim, we do not disagree. We believe that this reality has been on the horizon for...
