by podcast | Jul 25, 2020 | The Intuitive Customer Podcast - CX Podcasts
Mastering the Illusion of Control Humans often feel like we have more control over things than we do. Despite overwhelming evidence to the contrary—and even regular common sense—we think that if we do things in a certain way, we can influence what happens...
by podcast | Jul 18, 2020 | The Intuitive Customer Podcast - CX Podcasts
The Big Mistake People Make with AI Business leaders of today have to understand the technology of tomorrow. Specifically, one would be wise to understand what AI is, how it works, and what problems it can solve for your business. This...
by podcast | Jul 11, 2020 | The Intuitive Customer Podcast - CX Podcasts
The 5 Rules for Making and Managing Customer Memories A lot of Behavioral Economics can feel intimidating. However, it doesn’t have to be. The Five Rules Podcast Series is our attempt at giving you an easy entry point into the complex and messy world of...
by podcast | Jul 4, 2020 | The Intuitive Customer Podcast - CX Podcasts
What A Face Mask Can Do for Customer Segmentation Everyone has an opinion about face masks. Some think they help stop the spread of COVID-19; some think they are unnecessary and a nuisance; others fall somewhere in between. However, what you probably...
by podcast | Jun 27, 2020 | The Intuitive Customer Podcast - CX Podcasts
Never Let a Good Crisis Go To Waste I am fond of an old saying that goes like, “Never let a good crisis go to waste.” Part of the reason I like it is it points out that even something as grim as the COVID-19 Pandemic has a silver lining. In this case, it...
