by podcast | May 9, 2020 | The Intuitive Customer Podcast - CX Podcasts
General Show Notes: Practical Advice on How to Influence People: 6 Key Principles Many years ago, Robert Cialdini introduced the principles of influence. Today they are crucial skills for salespeople worldwide. They are also foundational to your Customer...
by podcast | May 2, 2020 | The Intuitive Customer Podcast - CX Podcasts
I hate my cable providers. That’s right, providers is plural. I have two different providers, one in the UK and one in Florida, and they both provide poor experiences. In many ways, I see cable companies as the perfect example of what not to do with your...
by podcast | Apr 25, 2020 | The Intuitive Customer Podcast - CX Podcasts
Understanding Human Behavior During the Pandemic, and What to Do About it Let us begin by wishing you all our best during these unprecedented times. We hope that you and your family are all safe and sound, and novel coronavirus-free. While no one knows what to...
by podcast | Apr 18, 2020 | The Intuitive Customer Podcast - CX Podcasts
There is a lovely mirror leaning against the wall in my garage in England. My wife thinks we should sell it. I think we should give it away, to which my wife tut-tuts. She argues it is a beautiful mirror and believes it will fetch a handsome sum on the Internet. I...
by podcast | Apr 11, 2020 | The Intuitive Customer Podcast - CX Podcasts
I don’t know if it’s age talking here, but it probably is. Life becomes a lot clearer as you go on. I am at the point where I feel comfortable telling you what I think. In this episode of The Intuitive Customer, I am going to tell you about seven mistakes...
