by podcast | Jul 4, 2020 | The Intuitive Customer Podcast - CX Podcasts
What A Face Mask Can Do for Customer Segmentation Everyone has an opinion about face masks. Some think they help stop the spread of COVID-19; some think they are unnecessary and a nuisance; others fall somewhere in between. However, what you probably...
by podcast | Jun 27, 2020 | The Intuitive Customer Podcast - CX Podcasts
Never Let a Good Crisis Go To Waste I am fond of an old saying that goes like, “Never let a good crisis go to waste.” Part of the reason I like it is it points out that even something as grim as the COVID-19 Pandemic has a silver lining. In this case, it...
by podcast | Jun 20, 2020 | The Intuitive Customer Podcast - CX Podcasts
General Show Notes: Have you ever driven a long way to a vacation, perhaps with kids in the backseat, and heard the whining query, “are we there yet?” Have you ever wanted to ask that question yourself? It turns out there are good reasons for that....
by podcast | Jun 13, 2020 | The Intuitive Customer Podcast - CX Podcasts
The 5 Rules to Managing How Your Customers Make Decisions A lot of Behavioral Economics can feel intimidating. However, it doesn’t have to be. The Five Rules Podcast Series is our attempt at giving you an easy entry point into the complex and messy world of...
by podcast | Jun 6, 2020 | The Intuitive Customer Podcast - CX Podcasts
Have you ever picked a line at the store only to realize that you chose the longest, most slowly moving line? Have you ever waited forever to receive a shipment and then felt like they owed you an explanation for what could possibly take that long? Have you ever had...
