by podcast | Nov 21, 2020 | The Intuitive Customer Podcast - CX Podcasts
Digital Transformation Didn’t Work: This Is What You Should Do Now. Experts estimate that companies wasted around $900 billion in 2018 on failed digital transformation projects. Nevertheless, organizations have spent upward of $2 trillion (with a t) on digital...
by podcast | Nov 14, 2020 | The Intuitive Customer Podcast - CX Podcasts
What happens when you get three Customer Experience Pioneers together to discuss the past, present, and future of Customer Experience? This episode of The Intuitive Customer, for starters. Recorded in celebration of the recent CX day, Colin joins fellow experience...
by podcast | Nov 7, 2020 | The Intuitive Customer Podcast - CX Podcasts
The 5 Rules for Designing Great Digital Experiences A lot of Behavioral Economics can feel intimidating. However, it doesn’t have to be. The Five Rules Podcast Series is our attempt at giving you an easy entry point into the complex and messy world of Behavioral...
by podcast | Oct 31, 2020 | The Intuitive Customer Podcast - CX Podcasts
When I am shopping on Amazon, and a product has 3.5 stars, I don’t buy it. Now, 3.5 stars isn’t a bad rating; in fact, it’s above average. However, for me to place that item in my Amazon cart, it needs to have a rating of at least four stars or more....
by podcast | Oct 24, 2020 | The Intuitive Customer Podcast - CX Podcasts
5 New Rules Guaranteed to Build Trust A lot of Behavioral Economics can feel intimidating. However, it doesn’t have to be. The Five Rules Podcast Series is our attempt at giving you an easy entry point into the complex and messy world of Behavioral Science. A...
