by podcast | Oct 31, 2020 | The Intuitive Customer Podcast - CX Podcasts
When I am shopping on Amazon, and a product has 3.5 stars, I don’t buy it. Now, 3.5 stars isn’t a bad rating; in fact, it’s above average. However, for me to place that item in my Amazon cart, it needs to have a rating of at least four stars or more....
by podcast | Oct 24, 2020 | The Intuitive Customer Podcast - CX Podcasts
5 New Rules Guaranteed to Build Trust A lot of Behavioral Economics can feel intimidating. However, it doesn’t have to be. The Five Rules Podcast Series is our attempt at giving you an easy entry point into the complex and messy world of Behavioral Science. A...
by podcast | Oct 17, 2020 | The Intuitive Customer Podcast - CX Podcasts
When you bring attention to something, it influences people’s behavior. For example, The food and household goods supplier in the UK, Tesco, was recently accused of profiteering by raising the prices of a yeast extract spread called Marmite. There was quite an...
by podcast | Oct 10, 2020 | The Intuitive Customer Podcast - CX Podcasts
Like the rest of the world, the Customer Experience world is changing. Customers have new expectations and are doing business in new ways. While we adapt to the world that COVID-19 presents, we change what we want as customers and how we think about our relationships...
by podcast | Oct 6, 2020 | The Intuitive Customer Podcast - CX Podcasts
The 5 Rules for Driving Down Costs Without Affecting Customers A lot of Behavioral Science can feel intimidating. However, it doesn’t have to be. The Five Rules Podcast Series is our attempt at giving you an easy entry point into the complex and messy world of...
