by podcast | Jan 30, 2021 | The Intuitive Customer Podcast - CX Podcasts
You have only half a second to make an excellent first impression with your customers with your digital experience. Per the Electrical Engineering and Computer Science department at Harvard, most people form a first impression of a website in 500 milliseconds. So, the...
by podcast | Jan 23, 2021 | The Intuitive Customer Podcast - CX Podcasts
We recently spoke to Customer Experience experts who shared an interesting insight. They all say they wish people understood that there was no one thing to do, no silver-bullet-solution for Customer Experience. We couldn’t agree more. We believe that the best...
by podcast | Jan 16, 2021 | The Intuitive Customer Podcast - CX Podcasts
No matter what business you are in, the best way to connect with your customers is through the experience you provide them. However, connecting requires knowing what customers want, and today, that isn’t the same as it was 20 years ago. The Experience Economy...
by podcast | Jan 9, 2021 | The Intuitive Customer Podcast - CX Podcasts
Ep 169 Vital for 2021 – Digital Nudging Will Revolutionize Your CX Whether you realize it or not—and even if you don’t know what they are—you use Digital Nudges in your online experience today. Digital Nudges are the interactions you have with customers...
by podcast | Jan 2, 2021 | The Intuitive Customer Podcast - CX Podcasts
There’s light at the end of the tunnel! – Re-imagine your customer experience! There was a time when we thought this moment would never come, but we are almost there. As vaccines roll out worldwide for the SARS-CoV-2 virus, we can see the light at the end...
