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Why You Should Be Proactively Firing Customers Without Hesitation

Why You Should Be Proactively Firing Customers Without Hesitation

by podcast | May 22, 2021 | The Intuitive Customer Podcast - CX Podcasts

In the early days of my career, I thought the customer was always right. The idea that one should fire a customer sometimes would have sounded like madness to me. However, as I have matured over the following four decades, I learned that sometimes the customer is not...
Why You Should Be Proactively Firing Customers Without Hesitation

5 Rules for Managing Your Customer Experience in Business-to-Business

by podcast | May 15, 2021 | The Intuitive Customer Podcast - CX Podcasts

This podcast is sponsored by Verint. Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. The Verint Customer Engagement Cloud Platform draws...
Why You Should Be Proactively Firing Customers Without Hesitation

How Good A Liar Are You Really? Does Lying Affect Your Customer Experience?

by podcast | May 8, 2021 | The Intuitive Customer Podcast - CX Podcasts

This podcast is sponsored by Verint. Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. The Verint Customer Engagement Cloud Platform draws...
Why You Should Be Proactively Firing Customers Without Hesitation

The Massive Gap Between Customer Expectations and Organization’s Ability Post Pandemic

by podcast | May 1, 2021 | The Intuitive Customer Podcast - CX Podcasts

This podcast is sponsored by Verint. Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. The Verint Customer Engagement Cloud Platform draws...
Why You Should Be Proactively Firing Customers Without Hesitation

ZERO Cost! How To Use Behavioral Science To Improve Your Customers Experience

by podcast | Apr 24, 2021 | The Intuitive Customer Podcast - CX Podcasts

This podcast is sponsored by Verint. Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. The Verint Customer Engagement Cloud Platform draws...
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