by podcast | Sep 11, 2021 | The Intuitive Customer Podcast - CX Podcasts
You probably didn’t mean to do it. You were just trying to market the latest brand effort to your new and existing customer base. You were doing your job; getting the message out. Unfortunately, your marketing inadvertently damaged your customer focus. ...
by podcast | Aug 28, 2021 | The Intuitive Customer Podcast - CX Podcasts
No one ever sends out an email that they hope no one will read. Well, not on purpose, anyway. No one would go through the trouble of writing, editing, circulating, and then editing an email some more only to have readers skip it and click on another, more compelling...
by podcast | Aug 21, 2021 | The Intuitive Customer Podcast - CX Podcasts
A lot of the behavioral sciences can feel intimidating. However, it doesn’t have to be. The Five Rules Podcast Series is our attempt at giving you an easy entry point into the complex and messy world of Behavioral Science. A couple of years ago, research from...
by podcast | Aug 14, 2021 | The Intuitive Customer Podcast - CX Podcasts
We were excited to reach our 200th Episode of the podcast! In this episode, we look back on six of our favorite podcasts from these first 200 episodes and what the key learning was from each of them. We want to thank our listeners for tuning in each week to hear...
by podcast | Aug 7, 2021 | The Intuitive Customer Podcast - CX Podcasts
It all started with Apple’s Air Tags. As soon as I heard about them, I knew that they would be exceptional, and I had to have them. But why? I had a drawerful of other manufacturer’s products that did the same thing. What was so special about these? My...