by podcast | Mar 12, 2022 | The Intuitive Customer Podcast - CX Podcasts
Who do you feel loyal to in your life? My money is on your answer being your friends and family. The reason you feel loyal to them is because you have an emotional relationship with them. They might do things you don’t like sometimes, usually at the holidays,...
by podcast | Mar 5, 2022 | The Intuitive Customer Podcast - CX Podcasts
Ever been channel surfing and see a movie playing on broadcast that you own in your digital personal library and been unexpectedly delighted? Have you ever then watched that movie, commercials and editing and all, even though with very minimal effort you could watch...
by podcast | Feb 26, 2022 | The Intuitive Customer Podcast - CX Podcasts
Do you know when in your experience customers decide to buy from you or not? You should. Otherwise, how can you design an appropriate environment to get customers to decide to do what you want? It reminds me of the phrase, “Crossing the Rubicon.” The...
by podcast | Feb 19, 2022 | The Intuitive Customer Podcast - CX Podcasts
A lot of the behavioral sciences can feel intimidating. However, it doesn’t have to be. The Five Rules Podcast Series is our attempt at giving you an easy entry point into the complex and messy world of Behavioral Science. Senior executives have risen to their...
by podcast | Feb 16, 2022 | The Intuitive Customer Podcast - CX Podcasts
The future of customer strategy is providing proactive experiences based on the predicted needs of your customers. The key to unlocking this future is your customer data, particularly the data you have collected about customer behavior. You have most of what you need...
