by podcast | Apr 2, 2022 | The Intuitive Customer Podcast - CX Podcasts
A common mistake organizations make with their experience is failing to understand customer expectations. This mistake will lead to customers feeling unhappy and disappointed—two emotions I guarantee won’t contribute to your customer-driven growth. ...
by podcast | Mar 26, 2022 | The Intuitive Customer Podcast - CX Podcasts
The gas pump is probably where it hurts the most right now. Standing there, watching the total spin by, climbing higher than you ever have seen it before brings home the acute pain of today’s inflation rate. Never mind that housing and health care have much...
by podcast | Mar 19, 2022 | The Intuitive Customer Podcast - CX Podcasts
Social media has brought us a lot of things, but key among them is the “Influencer.” It means a person that can affect how people think and behave about things related to their area of interest or expertise. We have influencers that can teach us about...
by podcast | Mar 12, 2022 | The Intuitive Customer Podcast - CX Podcasts
Who do you feel loyal to in your life? My money is on your answer being your friends and family. The reason you feel loyal to them is because you have an emotional relationship with them. They might do things you don’t like sometimes, usually at the holidays,...
by podcast | Mar 5, 2022 | The Intuitive Customer Podcast - CX Podcasts
Ever been channel surfing and see a movie playing on broadcast that you own in your digital personal library and been unexpectedly delighted? Have you ever then watched that movie, commercials and editing and all, even though with very minimal effort you could watch...
