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FEAR! One of the greatest marketing motivators of human behavior

FEAR! One of the greatest marketing motivators of human behavior

by podcast | Oct 29, 2022 | The Intuitive Customer Podcast - CX Podcasts

Neither of us is much of a runner. In fact, to get us to run with any kind of speed would require some motivation—like a tiger chasing us. That’s because fear is a powerful motivator. Fear is also a powerful tool for marketers to get customers or potential...
FEAR! One of the greatest marketing motivators of human behavior

Despite all my hard work my key performance indicators are not moving! Why?

by podcast | Oct 22, 2022 | The Intuitive Customer Podcast - CX Podcasts

This week on our podcast and Intuitive Customer YouTube channel, we address a listener’s “Pickle” with our “I’m in a Pickle” feature. You might remember that a Pickle is our term for a business problem that might be addressed with...
FEAR! One of the greatest marketing motivators of human behavior

Incredible! Why so many organizations are missing this massive opportunity!

by podcast | Oct 15, 2022 | The Intuitive Customer Podcast - CX Podcasts

Organizations need to embrace that emotional side of their experiences. Not only to design an experience that surprises and delights their customers, but also so their Artificial Intelligence works to provide useable insight. Combining the emotional data into the...
FEAR! One of the greatest marketing motivators of human behavior

Why video is the untapped jewel to greatly enhance your customers experience

by podcast | Oct 8, 2022 | The Intuitive Customer Podcast - CX Podcasts

This podcast was created in partnership with Streem   Delta thinks I am a liar.  Or at least it felt like they did on this phone call with me. If we had a video option, the entire experience would be better for both sides, and I would have the flight I...
FEAR! One of the greatest marketing motivators of human behavior

How customers memories can be altered and why we all forget things. (Memory Mini series 3/3)

by podcast | Oct 1, 2022 | The Intuitive Customer Podcast - CX Podcasts

When it comes to the behavioral sciences, I love their take on memory. I love it so much, that we did a podcast mini-series on it in three parts.    In the first part, we talked about why memories are essential to experiences, when we use them to decide...
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