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5 rules for a highly successful customer experience implementation with amazing ROI! – A case study

5 rules for a highly successful customer experience implementation with amazing ROI! – A case study

by podcast | Sep 3, 2022 | The Intuitive Customer Podcast - CX Podcasts

A lot of the behavioral sciences can feel intimidating. However, it doesn’t have to be. The Five Rules Podcast Series is our attempt at giving you an easy entry point into the complex and messy world of Behavioral Science.   In my 20 years as a consultant...
5 rules for a highly successful customer experience implementation with amazing ROI! – A case study

The Myth of Experience

by podcast | Aug 27, 2022 | The Intuitive Customer Podcast - CX Podcasts

Intuition is a concept that plays a major role in decision-making for all humans. Intuition is the way we can “know” things without using our reasoning. It is based on our instincts and experiences, and our need to find patterns for things in our...
5 rules for a highly successful customer experience implementation with amazing ROI! – A case study

The future today! How to build a proactive experience to gain growth and save costs!

by podcast | Aug 20, 2022 | The Intuitive Customer Podcast - CX Podcasts

My iPhone is getting bossy. It suggested widgets based on the time of day I was using it. This proactive experience is the future of experiences. Unfortunately, few organizations know how to build them.    While the definition of proactive experience is...
5 rules for a highly successful customer experience implementation with amazing ROI! – A case study

What is your personality type, and how does this affect your success?

by podcast | Aug 13, 2022 | The Intuitive Customer Podcast - CX Podcasts

Is your idea of an ideal evening a nice meal at home and a book or a Netflix queue?    Or would you rather be at a cocktail party with people from all walks of life exchanging stories or jumping up and down to a throbbing beat in the middle of a crowded...
5 rules for a highly successful customer experience implementation with amazing ROI! – A case study

Wow! The world is going crazy! Here are some examples of what NOT to do!

by podcast | Aug 6, 2022 | The Intuitive Customer Podcast - CX Podcasts

We hope you enjoy today’s show. If you do, could vote for us in the People’s Choice Podcast Award? It doesn’t take long to cast your vote and it would really mean a lot to both Ryan and I. Thanks very much. Cheers!   To vote, please click here....
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