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Crafting Compelling Stories: The Key to Unlocking True Customer Engagement

Crafting Compelling Stories: The Key to Unlocking True Customer Engagement

by Colin Shaw | Apr 25, 2024 | Blogs

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more great podcast episodes. Listen to the podcast: Once upon a time… These four words are the unmistakable beginning of a story, and if there is one thing we...
How to Craft Compelling Stories to Unlocking True Customer Engagement

How to Craft Compelling Stories to Unlocking True Customer Engagement

by Colin Shaw | Apr 20, 2024 | The Intuitive Customer Podcast - CX Podcasts

  “Did I tell you about the time I …” These seven words are one of many ways we signal one of our favorite things is coming next: a story. We can’t get enough of stories and look for them everywhere, from news to conversations to the commercials we can’t avoid on...
Privacy in the Age of Personalization: Striking the Right Balance

Privacy in the Age of Personalization: Striking the Right Balance

by Colin Shaw | Apr 18, 2024 | Blogs

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more great podcast episodes. Listen to the podcast: Personalization is a key element in doing business today. However, getting too personal can be off-putting...
How to Craft Compelling Stories to Unlocking True Customer Engagement

Privacy vs. Personalization: Striking the Right Balance to Drive Success

by Colin Shaw | Apr 13, 2024 | The Intuitive Customer Podcast - CX Podcasts

  Personalization is an excellent tactic for your marketing efforts. However, only some people like this personalization; some feel they’re being watched. Therefore, it is important to remember that context and who’s doing the personalizing matter....
How to Tap into Your Customers’ Hidden Motivations To Gain True Success

How to Tap into Your Customers’ Hidden Motivations To Gain True Success

by Colin Shaw | Apr 11, 2024 | Blogs

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more great podcast episodes. Listen to the podcast: One of the things I talk about a lot with clients is customer emotions. The reason I do is because over...
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