header mobile

 

We Can Help You Improve Your Brand Loyalty, Brand Advocacy and Customer Experience.

 

Many people say they are experts, but few can prove it. Here is the evidence – the numbers don’t lie:

  • Named as “Leading Consultancy” by Financial Times for four years in succession
  • Ranked in the top 5 percent of podcasts for his business podcast The Intuitive Customer
  • Over half a million downloads of the Intuitive Customer Podcast
  • 14,000 followers on X
  • Named as Leading Consultants by Financial Times for four years running
  • Recognized as one of LinkedIn’s top 150 business influencers, and included in “Top Voices” their official influencer program
  • Ranked in the top 5 percent of podcasts for his business podcast The Intuitive Customer
  • Syndicated for his Beyond Philosophy’s blog on other websites, including MyCustomer and Customer Think
B2B Business Influencer Colin Shaw

Colin can help improve your brand awareness, advocacy and customer experience.

Why not contact Colin now
to find out how?

 

Contact us now     Follow Colin on LinkedIn    

Colin can help improve your brand awareness, advocacy and customer experience.

Why not contact Colin now to find out how?

 

Contact us now    
home 1

B2B Influencer

Colin has helped many leading brands to boost their exposure and credibility through innovative B2B influencer marketing programs. This can be through Colin appearing on your webinars, being a guest on our podcast, writing a whitepaper and using Colin’s vast social media reach to spread the message.

 

Influencer led workshops and speaking

Colin is a great communicator and can get over complex concepts in a simple, humorous, and inspirational way. He can undertake workshops with your teams, clients and speak at conferences to help you develop Customer Experience strategies.

 

Join organizations from around the globe that trust Colin and Beyond Philosophy to improve their customer experience, brand awareness, and brand advocacy, and enhance their customer experience.

 
Aflac
Microsoft
FedEx
Cat
e on
IBM
Dell
 
 
Virgin
TNT
Pfizer
RBC
Progressive
Maersk Line
Philips
 

1

For example, Maersk Line, the world’s largest shipping company, improved their CE by 40 points over 30 months, leading to a 10% rise in shipping volumes. .

See other case studies here 

Read more of Beyond Philosophy’s remarkable success stories

maersk line v2

Maersk Line

Over a 30 month period Maersk Line improved their Net Promoter Score® from -10 to +30. A 40 point improvement. How have they achieved this? What is their secret?


Read Full Case Study →

ricoh canada casestudy cover

RICOH Canada

How RICOH Canada took their Net Promoter Score® (NPS®) from 25 to 59, a 34 point improvement.


Read Full Case Study →

Morgan sindall v2

Morgan Sindall

Steven Elliot, CEO of Morgan Sindall FitOut, is interviewed by Colin Shaw, founder of Beyond Philosophy, who tirelessly keeps in his journey of finding out how organizations can improve their customer experience.

Read Full Case Study →

Memorial Hermann v2

Memorial Hermann

How one hospital system changed its entire culture from the ground up in order to become an award-winning, market-leading example of patient experience and satisfaction excellence.

Read Full Case Study →

du

DU

Over the course of 21 months the du grew their post-subscriber base by 109%, increasing their market share by 10%. How have they achieved this?


Read Full Case Study →

aviva v2

Aviva

Darren Cornish, Director of Customer Experience for Aviva, is interviewed by Colin Shaw about how how to start a company-wide initiative to improve customer experience.


Read Full Case Study →

The Beyond Philosophy team will help you set the most effective strategies and provide tactical services to help you grow.

Learn more about consulting here    


We also train your teams how to use our methodology for practical implementations.

Business influencer
of Fortune 500/major corporations

Colin’s customer experience, customer service, and marketing strategies culminate a 30-year career.

After starting to manage practical operational roles in corporate life, Colin founded his global customer experience consultancy in 2002—before customer experience was even a thing.

Colin’s first of seven books started with Building Great Customer Experiences (Palgrave Macmillan) and was one of the world’s first books on the subject.

Contact us now    
colin4
colin4

Many companies have used Colin’s incredible reach to boost their exposure, credibility, and brand awareness to create and develop their organization’s brand advocates.

Given Colin’s achievements outlined above and in his Bio, Colin can help you do the same.

Contact us now    

Colin has the reach and audience

Would you like a media kit? Request one below:

Latest Updates

How Superstition Affects What Customers Buy and What to Do About It

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

My Flooded Home Taught Me How to Treat Customers in a Disaster

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Use these Actionable Tips to Gain Quality Customers Feedback

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Improve Your Workshop Success: Proven Tips to Engage and Motivate Your Audience

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

How to Deal with Rising Customer Expectations to Incredible Success

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

How to Join the Personalisation Revolution to Move from Ordinary to Extraordinary

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

The Hidden Meaning Behind Why People Make So Many Excuses

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Let’s Be Honest, Marketing is Inherently Unethical. Should We Change Our Ways?

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

This is Why You Can’t Walk in the Customer’s Shoes, So Stop Trying.

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

5 Rules for Proactively Firing Customers to Increase Profit

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

The Opportunities & Pitfalls Of Fusing Human And AI-Powered Experiences

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Discover The Surprising Benefits of Adding Friction To Your Experience

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Insider Secrets: What Tradespeople Won’t Tell You and How to Deal with Them

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Harness the Amazing Power of Mental Models to Gain Customer Insights A Master Class: Unlocking The Psychology of Customer Experience

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

How to Maximize Productivity and Happiness by Eradicating Workplace Friction

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Discover How Uncovering Customers’ Hidden Motivations Leads to ROI Growth A Master Class: Unlocking The Psychology of Customer Experience

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Lessons in Gaining C-Suite Support From a Veteran of the Board Room

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

How Risk Massively Impacts Customers’ Buying Decisions and What You Need to Do A Master Class: Unlocking The Psychology of Customer Experience

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Economic Decision Making Revealed; It’s Not As Logical As You Think It Is A Master Class: Unlocking The Psychology of Customer Experience

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Decoding Surge Pricing: Will Customers Embrace or Reject It?

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

How Superstition Affects What Customers Buy and What to Do About It

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

My Flooded Home Taught Me How to Treat Customers in a Disaster

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Use these Actionable Tips to Gain Quality Customers Feedback

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Improve Your Workshop Success: Proven Tips to Engage and Motivate Your Audience

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

How to Deal with Rising Customer Expectations to Incredible Success

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

How to Join the Personalisation Revolution to Move from Ordinary to Extraordinary

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

The Hidden Meaning Behind Why People Make So Many Excuses

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Let’s Be Honest, Marketing is Inherently Unethical. Should We Change Our Ways?

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

This is Why You Can’t Walk in the Customer’s Shoes, So Stop Trying.

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

5 Rules for Proactively Firing Customers to Increase Profit

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

The Opportunities & Pitfalls Of Fusing Human And AI-Powered Experiences

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Discover The Surprising Benefits of Adding Friction To Your Experience

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Insider Secrets: What Tradespeople Won’t Tell You and How to Deal with Them

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Harness the Amazing Power of Mental Models to Gain Customer Insights A Master Class: Unlocking The Psychology of Customer Experience

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

How to Maximize Productivity and Happiness by Eradicating Workplace Friction

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Discover How Uncovering Customers’ Hidden Motivations Leads to ROI Growth A Master Class: Unlocking The Psychology of Customer Experience

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Lessons in Gaining C-Suite Support From a Veteran of the Board Room

Learn more about Colin Shaw: Join over 85,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

How Risk Massively Impacts Customers’ Buying Decisions and What You Need to Do A Master Class: Unlocking The Psychology of Customer Experience

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Economic Decision Making Revealed; It’s Not As Logical As You Think It Is A Master Class: Unlocking The Psychology of Customer Experience

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More

Decoding Surge Pricing: Will Customers Embrace or Reject It?

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more...
Read More