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Customer Experience Podcast

The Intuitive Customer

Home 5 Category: The Intuitive Customer Podcast - CX Podcasts ( Page 2 )
The Intuitive Customer Podcast – CX Podcasts
Home 5 Category: The Intuitive Customer Podcast - CX Podcasts ( Page 2 )

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Segments of One: The Promise, the Peril, and the Practicality of Micro-Targeting

Mar 15, 2026

I Signed a ‘Gag Order’. Here’s What It Taught Me About Organizations

I Signed a ‘Gag Order’. Here’s What It Taught Me About Organizations

Nov 8, 2025

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The Thrill of the Chase: Why Anticipation Beats Ownership

The Thrill of the Chase: Why Anticipation Beats Ownership

Oct 11, 2025

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When Rebrands Go Wrong: Lessons for Customer Experience Leaders

When Rebrands Go Wrong: Lessons for Customer Experience Leaders

Oct 10, 2025

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AI That Listens: Why Real-Time Feedback is the Future of Customer Experience

AI That Listens: Why Real-Time Feedback is the Future of Customer Experience

Sep 27, 2025

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Brand Archetypes: Straightjacket or Springboard for CX?

Brand Archetypes: Straightjacket or Springboard for CX?

Sep 20, 2025

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Your Customers are Lazy… and Bored: How to Use That to Your Advantage

Your Customers are Lazy… and Bored: How to Use That to Your Advantage

Aug 30, 2025

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Why Customer Satisfaction Hasn’t Budged in 30 Years: Two new guest experts tell us why

Why Customer Satisfaction Hasn’t Budged in 30 Years: Two new guest experts tell us why

Aug 16, 2025

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From Legacy to Loyalty: The Practical CX Playbook That Drives a 90 NPS

From Legacy to Loyalty: The Practical CX Playbook That Drives a 90 NPS

Aug 2, 2025

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How To Make AI Work in the Real World of CX

How To Make AI Work in the Real World of CX

Jul 19, 2025

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