The Magic Castle Hotel made the top ten of all Los Angeles hotels on Trip Advisor. The reason why would probably surprise you, but it’s one of those little secrets about why customers buy that they don’t tell you.
You would not be impressed if I showed you pictures of this hotel. It looks to me like an old apartment complex that was painted yellow and converted into a hotel. So, by the looks of it, at least, it’s nothing special.
However, the consumer reviews of this hotel are off the charts. People love it. Why? Most of the positive comments are about service. What is fascinating is that when people get specific about what they love about their stay, the trivial things are what make them rave.
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