Where AI Meets CX: Inventor of the Hashtag Shares Innovative Concepts

by Colin Shaw on February 17, 2020
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Colin ShawWhere AI Meets CX: Inventor of the Hashtag Shares Innovative Concepts

Meeting Customers Unmet Needs, The New Imperative for 2020

by Colin Shaw on February 10, 2020
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Colin ShawMeeting Customers Unmet Needs, The New Imperative for 2020

Framing Effects – Discover This Powerful Marketing Technique To Gain Growth

by Colin Shaw on February 6, 2020
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Colin ShawFraming Effects – Discover This Powerful Marketing Technique To Gain Growth

Why Your CX Job is Probably on the Line This Year

by Colin Shaw on January 23, 2020
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Colin ShawWhy Your CX Job is Probably on the Line This Year

If You Want Customers to Say Yes, Try THIS

by Colin Shaw on January 20, 2020
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Colin ShawIf You Want Customers to Say Yes, Try THIS

What You Must Know About Your Bias in Decision-Making

by Colin Shaw on January 19, 2020
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Colin ShawWhat You Must Know About Your Bias in Decision-Making