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The Science Behind Customer Decision-Making

The Science Behind Customer Decision-Making

A Master Class: Unlocking The Psychology of Customer Experience

 

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This issue is the first in an eight-part series to explore customer behavior and the psychology driving it. Each part will explore the various psychological aspects of Customer Experiences to clarify what they are and provide practical advice about using them. Today, we will look at why customers make instant decisions and what you can do to influence those in your favor.

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