Award winning CX & Marketing Blog

Home ( Page 29 )
Blog
Home ( Page 29 )
The Power of Psychology: Effortless Ways to Build Customer Loyalty

The Power of Psychology: Effortless Ways to Build Customer Loyalty

Learn more about Colin Shaw: Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more great podcast episodes.

Listen to the podcast:

One of our podcast listeners stumped me a bit with a recent question. Sonia Montella asked for a detailed explanation of customer loyalty and why we need it. I decided that such a good question deserved a good answer or, at least, the best possible answer I had. Since I figured some of you might have the same question, I also wanted to share that discussion in the newsletter.

I have a few things from a psychological perspective that make up loyalty. However, before we get into those, let’s contextualize this.

read more…

Let’s talk…

…about how we can help you with your goals. Schedule a no-cost, no obligation consultation with us today.

Contact us now