Customer Satisfaction is at 17 year low. These stats tell you why…

by Colin Shaw on April 14, 2022
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Colin ShawCustomer Satisfaction is at 17 year low. These stats tell you why…

Don’t Do This! Why Do People Fail to Understand Customers’ Real Expectations?

by Colin Shaw on April 7, 2022
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Colin ShawDon’t Do This! Why Do People Fail to Understand Customers’ Real Expectations?

Inflation is Going to Kill My Customer Experience. What Do I Do?

by Colin Shaw on March 31, 2022
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Colin ShawInflation is Going to Kill My Customer Experience. What Do I Do?

Want to Become an Influencer? Here is the Science Behind How to Do This…

by Colin Shaw on March 24, 2022
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Colin ShawWant to Become an Influencer? Here is the Science Behind How to Do This…

Forget Everything You Think You Know. This is How to Create Loyal Customers

by Colin Shaw on March 17, 2022
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Colin ShawForget Everything You Think You Know. This is How to Create Loyal Customers

How This Incredibly Simple Formula Will Truly Make Customers Say WOW

by Colin Shaw on March 10, 2022
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Colin ShawHow This Incredibly Simple Formula Will Truly Make Customers Say WOW