Discover the Actual Number of People You Can Effectively Manage

by Colin Shaw on April 9, 2021
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Colin ShawDiscover the Actual Number of People You Can Effectively Manage

Sound and Smell: The Crucial Missing Aspect in Your CX Design

by Colin Shaw on April 2, 2021
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Colin ShawSound and Smell: The Crucial Missing Aspect in Your CX Design

5 Rules for Making Customers Feel ‘Cared For’ and ‘Valued’

by Colin Shaw on March 26, 2021
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Colin Shaw5 Rules for Making Customers Feel ‘Cared For’ and ‘Valued’

Are Vaccine Passports A Key Enabler to Help End the Pandemic or Not?

by Colin Shaw on March 26, 2021
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Colin ShawAre Vaccine Passports A Key Enabler to Help End the Pandemic or Not?

Is This The Future of Events Post Pandemic?

by Colin Shaw on February 25, 2021
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Colin ShawIs This The Future of Events Post Pandemic?

The 5 Rules for Changing Your Customer Habits

by Colin Shaw on February 18, 2021
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Colin ShawThe 5 Rules for Changing Your Customer Habits