Why Do Customers Complain?

by podcast on January 4, 2018

Colin and Ryan discuss why customers complain. What psychology drives this behavior? Most importantly, what can you do about it? The discussion is grounded in real world business situations and bolstered by techniques and approaches you can do today that will make a difference.

Hosts Colin Shaw and Ryan Hamilton. Brought to you by BeyondPhilosophy.com

podcastWhy Do Customers Complain?