Customer Experience Podcasts

Home 5 Customer Experience Podcasts 5 Why Customers Create ‘Shortcuts’ When Making a Decision
Why Customers Create ‘Shortcuts’ When Making a Decision
Home 5 Customer Experience Podcasts 5 Why Customers Create ‘Shortcuts’ When Making a Decision
Why Customers Create ‘Shortcuts’ When Making a Decision

Colin Shaw and Professor Ryan Hamilton discuss how customers use ‘shortcuts’ to make decisions. Learn how you can use this to improve your Customer Experience. They also discuss how customer decisions are affected by how many times they see things.

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