Brand Or Customer Experience – what comes first?

by podcast on March 30, 2019
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podcastBrand Or Customer Experience – what comes first?

How to Manage Uncertainty

by podcast on March 23, 2019
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podcastHow to Manage Uncertainty

Customers Are Irrational! Why? What Can We Do About It?

by podcast on March 16, 2019
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podcastCustomers Are Irrational! Why? What Can We Do About It?

How To Create Innovative Service

by podcast on March 9, 2019
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podcastHow To Create Innovative Service

The Tools To Use To Create Actionable Measures

by podcast on March 2, 2019
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podcastThe Tools To Use To Create Actionable Measures

How To Measure Authentic Customer Emotions In Real Time

by podcast on February 23, 2019
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podcastHow To Measure Authentic Customer Emotions In Real Time